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matthewmiller

I lead digital transformation, innovation programs, and enterprise communications in health, public sector, and regulated environments where complexity is the norm, the stakes are high, and experience is the difference.

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Matthew Miller

Work

Code Hack: Everyone is an innovator
Co-founded and led a multi-year health innovation hackathon series that engaged clinicians, designers, and technologists across Vancouver Island. The program became a national model for nurse retention, cited in the Government of Canada Nurse Retention Toolkit.
Program Design Digital Transformation Brand & Campaign
AI Skill Safety Auditor
Governance frameworks are built at the org level, yet risks can still arrive at the desktop. Built to close that gap, this tool screens Claude Code skills for malicious code, unauthorized access, and AI manipulation before installation.
AI
Spark Series: Community Design Thinking
Led multi-day community design sprints that brought frontline workers, residents, and leaders together on complex public health challenges, including the toxic drug crisis in Nanaimo. Featured in Island Health's Annual Report
Equity Design Thinking Program Design
View all work

Writing

All articles on Substack
Precepts are powerful. Can you name yours? Mar 2026 When health systems begin to breathe Oct 2025

I blog about work, culture, and what matters to me @mtthwmllr.

About

Over 15 years I've built enterprise programs in health, public sector, and private sector organizations, working ahead of the adoption curve to develop the capabilities, governance, innovation, and communications infrastructure that complex change requires.

I lead teams who plan, produce, release, and manage strategic change. Platforms that reach and engage more people. Events that scale into sustained programs. Digital capabilities that stick because teams own them. Governance structures that are flexible and focused on agency. Strategies that guide organizations toward clearer, designed futures.

Whether through leadership, design, digital transformation, governance, or innovation, I find and close the gap between the way things are and the way things should be.

Matthew Miller waving hello.

Based in

Victoria, BC
Open to hybrid and remote.

Expertise

  • Digital transformation
  • Innovation program development
  • Enterprise communications
  • AI governance
  • Design thinking
  • Equity-centred practice

Selected Credentials

  • MA Applied Communication
  • LUMA Institute Certified Facilitator
  • San'yas Indigenous Cultural Safety
  • LEADS framework

Testimonials

If your company is trying to innovate, this is the leader you're looking for. Passion, empathy and vision all rolled into one.

Phillip Jubb Web, Mobile & Cloud Solutions Architect, Island Health

Matthew knows how to lead people and he knows how to lead change. No matter how challenging situations were, he was consistently calm under pressure and got things done in a way that lifted his team and colleagues along the way.

Cindy Trytten Director, Research & Strategic Partnerships, Island Health

Matthew is an extremely well rounded individual. He brings insight to projects that is unique and rare to find. His involvement always brings products up to that next level of quality that most others fail to achieve.

Lorne Trudeau Distinguished UX Architect, Autodesk

Working with Matthew was awesome! He was a client of mine on a large website redesign and while the process was not without challenges, Matthew kept a level head, gave constructive feedback, and always focused on breaking down barriers and moving forward with the best solution.

Theresa Putkey Content Strategist, Key Pointe Consulting

Recommendations from LinkedIn.

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